Shipping and Delivery Policy

Last Updated: November 14, 2026

Shipping Policy

1. Order Processing & Dispatch

Standard retail orders of spices and dry fruits are processed and dispatched within 3 to 5 business days[cite: 24]. Bulk wholesale and international container exports follow custom schedules based on documentation and phytosanitary processing[cite: 24].

2. Domestic Delivery (Within India)

Standard delivery across India takes approximately 5 to 7 business days depending on the delivery location[cite: 24].

3. International Shipping & Exports

International shipments are handled via air or sea freight[cite: 24]. Note: The buyer is fully responsible for destination country customs duties, import clearance, and local taxes[cite: 24]. Bhagirath Enterprises provides all mandatory Indian export compliance documentation[cite: 24].


Returns Policy

1. Non-Returnable Goods

Due to stringent food safety and agricultural standards (FSSAI guidelines), we do not accept standard returns on consumable items like seeds, kernels, and spices once shipped[cite: 24].

2. Damaged or Incorrect Shipments

Exceptions apply strictly if you receive wrong or transit-damaged items[cite: 24]. Claims must be filed within 48 hours of receipt along with an unboxing video/photos[cite: 24].

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